Find Your Light

Refund and Cancellation Policy

We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition based on the order placed.

However, if the product is damaged/defected on delivery or the product does not match the one you have ordered please use the details on CONTACT US page of our website to contact us and provide details within 24 hours of delivery of your order. We will be happy to help resolve your issue.

Cancellation Policy :

  1. If you have to cancel an order, please do so within 24 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
  2. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
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